29SEP2020 | USA PROD Scheduled Maintenance 03OCT2020 0600-0900 UTC

Greetings Data Masters!

We hope you are looking forward to moving into October and Q4 of 2020!

We want to make you aware that this Saturday (October 3, 2020) at the below time schedule we will be performing routine scheduled maintenance for approximately four hours.


We will be using this time to perform updates to our USA PRODUCTION environment only.

During this time, users may experience intermittent downtime depending on which workflow they are using; however, full downtime is not expected. Importantly, there will be no code updates during this time and therefore there will be no release notes for review.

Please plan your work accordingly and do any backups before performing study updates during this time.

Most importantly, even through the maintenance window, we will continue to track email (support@redcapcloud.com), web (support chat) and phone systems.

Happy Researching!

Team REDCap Cloud