19 OCT 2020| USA PROD and CA PROD Scheduled Maintenance 0500-0800 UTC 19OCT2020

Greetings Data Masters!

We want to make you aware that this Monday (October 19, 2020) at the below time schedule we will be performing routine scheduled maintenance for approximately three hours.


We will be using this time to perform updates to our USA PROD and CA PROD environment only.

During this time, users may experience intermittent downtime depending on which workflow they are using; however, full downtime is not expected. Importantly, there will be no code updates during this time and therefore there will be no release notes for review.

Please plan your work accordingly and do any backups before performing study updates during this time.

Most importantly, even through the maintenance window, we will continue to track email (support@redcapcloud.com), web (support chat) and phone systems.

Happy Researching!